CONDITIONS OF PURCHASE
Terms and Conditions
To purchase products on the site you can either register as a user, by entering personal data and data for shipments, to have a password for access to the private or purchasing without registration. Registration is mandatory for retailers or freelancers who buy for business purposes. Specify the exact name and Vat as well as your personal and telephone contacts and send a copy of the certificate of incorporation if there was demand.
The products in the store are proposed for the quantity available. In the event that one or more products prove unavailable before or after the confirmation of the order, we will inform the customer via e-mail as soon as possible; the customer may cancel the order and in the case of payment made to receive the immediate refund or replace the item is not available with any other available.
Accepted Payment Methods We accept different payment methods:
PayPal is an online payment system that provides for the opening of an account with PayPal. Concluding a purchase with this type of payment window appears PayPal where you can enter by clicking the e-mail address and password of your PayPal account or access to the procedure for creating a new one. After registration you can make payments via PayPal without having to re-enter data, also for subsequent purchases. By choosing to pay with PayPal the amount is charged directly to your credit card (Visa, Visa Electron, Mastercard) or debit card (American Express) assigned. PayPal buyer protection information. For every transaction made with this method will receive an email confirmation from PayPal. The order amount is debited from your PayPal account at the time of order. In case of cancellation the amount will be refunded to customer's PayPal account.
Wire Transfer is a payment system is not on-line, by choosing this method will show the data necessary to make the payment. Not being an immediate payment method, the seller will wait until the actual crediting of 'amount provided before starting the procedure of shipping (1-2 business days depending on the timing of credit employing bank offices).
Postal money order is a payment system is not on-line, using this method will show the data necessary to make the payment. Not being an immediate payment method, the seller will wait until the actual crediting of 'amount provided before starting the procedure of shipping (1-2 business days depending on the timing of credit employing bank offices).
Postepay is a system of payment by recharging prepaid card choosing this payment you will be shown the data to make the payment. Is important with this method communicating just payment date and time of the payment along with the name of the person making the payment and the branch of the items where payment is made so you can check in real time the amount has been credited on prepaid.
Label with this payment there will be a surcharge on the entire value acquired amounted to 4.00 euro.
Payment to collect the goods. If the customer wants to pay for the retirement of the person of the goods at our physical store just communicate just placed the order by e-mail.
Particular insurance of the package (optional)
CHOICE OF THE CUSTOMER (between the various types of shipping you can choose the insured).
Billing mandatory. For the issuance of the invoice should be indicated during the order process the type of customer, private, Freelancer or business and fill in the fields VAT or tax code if required. The customer making the order in Private will have the receipt.
Shipping. Lecoucoushop uses for shipping couriers 2: Bartolini (www.brt.it) and SDA (www.sda.it). The purchased goods will be delivered to the destination address specified by the customer in the purchase. If not specified the goods will be sent to the address on the registration form of the customer, so it is advisable to show from time to time the exact address of the recipient. The customer will receive an email confirmation prior to the order confirmation email and then another for the despatch, containing the data confirmed and the tracking-number to track the product directly from the courier.
Shipment will be made within the same business day if the payment will be made before 13.00 hours by courier.
The delivery time is scheduled within 24 hours from the start in all Italy except in the islands and uncomfortable place where time estimated varies 48/72 hours.
Upon receipt of your order you should check whether the goods delivered conform to your order or damaged and to indicate, in this case, the proof of delivery in the form of handwritten reserves accompanied by your signature, any such deficiencies.
Lecoucoushop is committed to doing everything necessary to respect the stated delivery times, but can not, under any circumstances, be held responsible for any delay in the delivery of the order and the damage it caused to the customer, not considering it such delay as a valid reason to cancel an order.
Right of withdrawal - art. 64 Legislative Decree. N. 206 06/09/2005 The customer (consumer), which bought products through the site lecoucoushop.it, has the right to terminate its contract with lecoucoushop, without penalty and without specifying the reason, within 10 (ten ) days of receipt of goods. This right is reserved exclusively to individuals (consumers), so it can not be exercised by legal persons and natural persons acting for purposes related to their professional activity. The customer to exercise the right of withdrawal must:
the customer must send a notice to that effect by e-mail, within 14 working days from the date of receipt of goods. Shipping costs for the return shall be borne by lecoucoushop.
In the event of exercise of the right of withdrawal, lecoucoushop, the goods are received, checked that it is intact, with all its parts, with original packaging intact and completely without any damage, it will refund the customer the amount paid, excluding various expeditions and incidental expenses. Lecoucoushop reimburse the customer the amount paid by the following methods: bank transfer or PayPal refund.
Please note that the photos can be indicative and the article can vary from a few particular because the factories amend the articles without notice. This situation must be taken into account by the customer to any right of withdrawal with the obligations mentioned above.
Complaints The customer can make complaints to: Le Cou Cou - Via Gorizia, 11 - 64021- Giulianova (te) - e-mail: firstname.lastname@example.org; Tel. 0858005719
Obligations of the Client shall concluded the purchase procedure foreseen, to print and keep the present general conditions, which however, has already seen and accepted as a necessary step in the process of shipping order online. This is to fully satisfy the conditions of Article. 53 of Legislative Decree. N. 206 of 06/09/2005.
And 'forbidden to the customer enter false and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; data details and e-mail address must be the only real personal data and not some other person, or fantasy.
And 'expressly forbidden to make double entries for a single person or enter data of third parties.
It 'also prohibited for minors to make recordings.
Lecoucoushop reserves the right to prosecute any violation or abuse, and for the protection of all consumers.